Privacy Policy

Introduction

This Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your information when You use the Service. It also explains Your privacy rights and how the law protects You.

We use Your Personal Data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

This Privacy Policy is governed by the Digital Personal Data Protection Act, 2023, and other applicable Indian regulations.

Interpretation and Definitions

Interpretation

The words whose initial letters are capitalized have meanings defined under the following conditions. These definitions shall have the same meaning regardless of whether they appear in singular or plural form.

Definitions

For the purposes of this Privacy Policy:

Account

A unique account created for You to access our Service or parts of our Service.

Company

("The Company", "We", "Us", or "Our") refers to:

Vellgro Marketing and Consulting Services Private Limited
No. 21/2, First Floor, MG Road,
Avarampalayam, Coimbatore,
Tamil Nadu – 641006, India.

Cookies

Small files placed on Your computer, mobile device, or any other device by a website, containing details of Your browsing history and other related information.

Country

India.

Device

Any device that can access the Service, including a computer, mobile phone, or tablet.

Personal Data

Any information that relates to an identified or identifiable individual.

Service

Refers to the Website.

Service Provider

Any natural or legal person who processes data on behalf of the Company. This includes third-party companies or individuals employed by the Company to facilitate, provide, or analyze the Service.

Third-Party Social Media Service

Any social media platform or website through which a user can log in or create an account to use the Service.

Usage Data

Data collected automatically through the use of the Service or from the Service infrastructure itself.

Website

Vellgro, accessible at www.vellgro.com

You

The individual accessing or using the Service, or the company or legal entity on behalf of which such individual is accessing or using the Service.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide certain personally identifiable information, including but not limited to:

Email address
First name and last name
Phone number
Address, State, Province, ZIP/Postal Code, City
Business name and designation
Financial or business information shared for advisory or compliance services
Usage Data

Usage Data

Usage Data is collected automatically when using the Service.

This may include:

IP address
Browser type and version
Pages visited
Date and time of visits
Time spent on pages
Device identifiers
Diagnostic and performance data

When accessing the Service through a mobile device, additional information may be collected, including:

Mobile device type
Mobile device unique ID
Mobile operating system
Mobile browser type
IP address
Diagnostic information

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track activity on Our Service and store certain information.

These technologies may include:

Cookies or Browser Cookies

A Cookie is a small file placed on Your Device.

You may instruct Your browser to refuse all Cookies or indicate when a Cookie is being sent. However, some portions of the Service may not function properly if Cookies are disabled.

Web Beacons

Certain sections of Our Service and emails may contain electronic files known as web beacons, pixel tags, or clear GIFs that help Us:

Count users who visit pages
Measure email effectiveness
Analyze website performance
Improve user experience

Types of Cookies We Use

Necessary / Essential Cookies

Type: Session Cookies

Purpose:
Required for the operation of the Website and essential features, including authentication and fraud prevention.

Cookies Acceptance Cookies

Type: Persistent Cookies

Purpose:
Identify whether users have accepted the use of Cookies on the Website.

Functionality Cookies

Type: Persistent Cookies

Purpose:
Remember user preferences such as language settings and personalization choices.

Analytics Cookies

Type: Persistent Cookies

Purpose:
Help Us understand how visitors interact with the Website and improve overall performance and user experience.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

To Provide and Maintain Our Service

Including monitoring usage and improving functionality.

To Manage Your Account

To manage registration and provide access to features available to registered users.

For Contract Performance

To develop, fulfill, and manage contracts related to products and services purchased through the Service.

To Contact You

Through:

Email
Telephone calls
SMS
WhatsApp
Push notifications
Other electronic communications

This may include service updates, security notifications, and important account-related information.

Marketing and Promotional Communications

To provide information about services, offers, and events that may be of interest to You, unless You opt out of such communications.

To Manage Your Requests

To process inquiries, support requests, and customer service communications.

Business Transfers

In the event of a merger, acquisition, restructuring, or sale of assets, Personal Data may be transferred as part of the business transaction.

Analytics and Business Improvement

To:

Analyze user behavior
Identify trends
Improve service quality
Measure marketing effectiveness
Enhance customer experience

Data Security

We implement reasonable technical, administrative, and organizational measures to protect Your Personal Data against unauthorized access, disclosure, alteration, or destruction.

However, no method of transmission over the Internet or electronic storage is completely secure, and We cannot guarantee absolute security.